Privacy policy for clients

Your Right to Privacy

UnitedHealthcare Insurance dac (“the Company”) respects your right to privacy and the protection of your personal information. This notice explains how we collect, use, and protect your personal information, and outlines your rights.

Types of Information Collected

We collect and process the following personal contact information:

  • Your name
  • Your email address
  • Your contact telephone number (landline & mobile)

How We Collect Your Personal Information

Your information may be collected:

  • Directly from you during the engagement process (e.g., when entering into an agreement)
  • Directly from you during the application process for a health insurance plan for your employees

How We Use Your Personal Information

We use your information to:

  • Facilitate applications for health insurance contracts for your employees
  • Administer accepted plans for your employees
  • Manage our agreement with you
  • Communicate with you (newsletters, updates, event invitations, etc.)

Legal Basis for Processing

We process and share your information when:

  • It is necessary for the performance of our agreement
  • It is necessary for our legitimate interests
  • It is required for compliance with legal obligations (e.g., regulatory audits)
  • We have obtained your consent

Implications of Not Providing Information

If you do not provide relevant information, we may not be able to:

  • Enter into an agreement with you
  • Manage your client account
  • Communicate directly with you

Sharing Your Personal Information

Your information may be shared with:

  • Other insurers (for underwriting and policy administration)
  • Third-party administrators (for underwriting, policy, and claims management)
  • Limited personnel within the company
  • UnitedHealth Group companies
  • Third parties in connection with business transactions
  • Statutory and regulatory bodies

International Transfers

Some personnel and third-party vendors may be located outside the EEA and UK. We ensure:

  • Confidentiality duties are upheld
  • Standard contractual clauses are used for protection
  • Copies of these clauses are available upon request

Data Retention

We retain your information only as long as necessary for the purposes outlined, in accordance with applicable laws.

Your Rights

You have the right to:

  • Access your information
  • Request corrections or updates
  • Restrict processing in certain circumstances
  • Object to processing for legitimate interests or direct marketing
  • Request deletion or restriction (subject to legal obligations)
  • Data portability (transferable copy to another provider)
  • Withdraw consent at any time

To exercise your rights, contact: UHG_Privacy_Office@uhg.com

Complaints

If you have concerns, contact us first at UHG_Privacy_Office@uhg.com.

You may also contact the Data Protection Commission or another supervisory authority.

Data Security

We maintain reasonable security measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We ensure information is reliable, accurate, complete, and current.

Contact Information

For questions or to contact our Data Protection Officer, email: UHG_Privacy_Office@uhg.com

Updates to This Notice

This Privacy Notice may be updated periodically. The latest version will be available on our website.