Coronavirus resources available to support you

The COVID-19 information on this page is relevant for members covered by our International Private Medical Insurance plans, BeHealthy and ExploreWell, underwritten by our European entity UnitedHealthcare Insurance dac, trading as UnitedHealthcare Global.

The health and safety of our members, as well as those who deliver care is UnitedHealthcare Global’s top priority. COVID-19 is a rapidly evolving global emergency and we’re working closely with local and global organisations, to take action and provide resources to support you during this challenging time.


We’ve waived member cost-sharing for the testing and treatment of COVID-19

We have waived member cost sharing, including copayments and deductibles, for COVID-19 diagnostic testing provided this is medically necessary and is carried out at an approved location and in accordance with applicable governmental or public health advice. This applies to both BeHealthy and ExploreWell expatriate group health insurance policies.

UnitedHealthcare Global has no exclusions in place in the BeHealthy suite or ExploreWell suite of plans relating to epidemics and/or pandemics. We will cover the costs for medically necessary diagnostic tests and treatment arising from any epidemic disease and/or pandemics in accordance with the terms and conditions of the applicable policy. This includes diagnostic testing, treatment, prescription drugs, hospital accommodations, and vaccinations.

More detailed information on COVID-19 testing is provided in the COVID-19 member FAQ below.


Helpful resources during COVID-19

The health and wellbeing of our populations on assignment are of utmost importance to us. All of our members on our BeHealthy and ExploreWell plans have access to our support services including Employee Assistance Programme (EAP), Optum My Wellbeing app, Virtual Visits, our Global Intelligence Center and Health Management programme. For more information click here

COVID-19 Member FAQ
COVID-19 Member FAQ


This section covers our most frequently asked questions we receive from our members about coronavirus. To download our most recent COVID-19 Member FAQ click here.

Other helpful COVID-19 resources:

To keep up-to-date with the latest information about COVID-19, here are some helpful links:

WHO - for international information

European Centre for Disease Prevention and Control

US Centre for Disease Prevention and Control