Company Information
UnitedHealthcare Insurance dac trading as UnitedHealthcare Global is authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
UnitedHealthcare Insurance dac is a private company limited by shares. Registered in Ireland with registration number 601860. Registered Office: 70 Sir John Rogerson's Quay, Dublin 2, Ireland. UK Financial Services Register number 802734.
Your Right to Privacy
At UnitedHealthcare Insurance dac trading as UnitedHealthcare Global (the “Company”), we respect your right to privacy and the protection of your personal information. The purpose of this privacy notice is to explain how we routinely collect and use personal information about individuals, including brokers (“you”) for the provision of our products and services and what rights you have in relation to your personal information.
UnitedHealthcare Global is the primary data controller for processing your personal information. Throughout this document, references to “we”, “us”, “our” or “the company” refer to UnitedHealthcare Insurance dac and its subsidiaries and affiliated companies.
Different Types of Information We Collect About You
To allow us to provide our products and administer services, we collect and process various categories of personal contact information about you. We will hold general information to identify you including the following personal information:
- Your name
- Your email address
- Your contact telephone number (landline & mobile)
(collectively “Personal Information”)
How Will We Collect Your Personal Information
Your Personal Information may be collected in the following ways:
- Directly from you during the engagement process when putting in place an intermediary agreement
- Directly from you during the application process for a health insurance plan for your clients
How We Use Your Personal Information
We will use your Personal Information as follows:
- To facilitate an application for a health insurance contract for your clients
- If the plan is accepted, to facilitate the administration of the plan for your clients
- Administer our agreement with you
- To communicate with you in relation to our relationship and services, including newsletters, business or regulatory updates, invitations to organised events, and similar communications
The Legal Basis on Which We Process Your Personal Information
We use, and share, your Personal Information where:
- The use is necessary for the performance of the agreement that has been entered into by you
- It is necessary for our legitimate interests, including as described above
- It is necessary for compliance with our legal obligations, such as complying with regulatory audits
- Where we have obtained consent from you
Implications of Not Providing Your Personal Information
If you do not provide us with relevant Personal Information, we may not be able to enter into an agreement with you, manage the ongoing administration of your client account or communicate directly with you.
Sharing Your Personal Information
When providing our products and administering services to you, we may share your information with:
- Other insurers who work with us to help manage the underwriting process and administer our policies
- Third party administrators who work with us to help manage the underwriting process, administer our policies and help us manage the claims process
- Limited members of personnel within the company
- UnitedHealth Group companies
- Third parties in connection with any sale or transaction involving all or a portion of the business
- Statutory and regulatory bodies
Transferring Your Personal Information Outside the European Economic Area (EEA) and United Kingdom (UK)
In some cases, these personnel and authorised third-party vendors may be located outside of the EEA and UK, including in countries that may not provide the same level of data protection as your home country. We will always take appropriate steps to ensure that such personnel and third-party vendors are bound to duties of confidentiality, and we have implemented measures such as standard data protection contractual clauses to ensure that any transferred Personal Information remains protected and secure. A copy of these clauses can be obtained by contacting us at the address listed below in the “how to contact us” section.
How Long Will We Hold Your Personal Information
We will retain your Personal Information only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
Your Rights with Respect to Your Personal Information
You have certain rights in relation to how we use your Personal Information and the manner in which we process it. This includes:
- A right to access to your Personal Information
- A right to request us to correct inaccurate information or update incomplete information
- A right to request that we restrict processing of your Personal Information in certain circumstances
- A right to object to us processing your Personal Information for our legitimate business interests or direct marketing purposes
- A right to have your Personal Information deleted or our use of your Personal Information restricted in certain circumstances. We may be unable to comply with a data deletion request where doing so would place us in breach of our obligations under applicable laws, regulation or codes of practice. However, in some circumstances, you may be able to request that your Personal Information be blocked from further processing
- A right to data portability (i.e., obtain a transferable copy of your Personal Information we hold to another provider) in certain circumstances
- A right to withdraw consent at any time where processing is based on consent
If you wish to exercise any of your data rights, you can contact us at UHG_Privacy_Office@uhg.com. If we are unable to handle your request fully within one month (due to the complexity or number of requests) we may extend this period by a further two months and shall explain the reason why.
If you have a complaint or concern about how we use your Personal Information, please contact us in the first instance at UHG_Privacy_Office@uhg.com and we will attempt to resolve the matter as soon as possible. You also have the right to complain to the Data Protection Commission or another supervisory authority at any time.
Data Security
We maintain reasonable security measures to safeguard Personal Information from loss, interference, misuse, unauthorised access, disclosure, alteration or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete and current.
How Can You Contact Us
If you have any questions about how we use your Personal Information or you would like to contact our Data Protection Officer, please send an email to UHG_Privacy_Office@uhg.com.
How Often Do We Update This Protection Notice
We may update this Privacy Notice from time to time. Where changes are made, the updated version will be made available on our website. We encourage you to review this Privacy Notice periodically to stay informed about how we protect your Personal Information.
Last Updated: 21 April 2026